Testimonials
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Testimonials

Customer satisfaction, our reputation and the quality of services are just few of the great characteristics we aim to pass on to each customer. Earning "Certificates of Excellence" from TripAdvisor has been a very rewarding experience and we continue to aim for more. As proof to the hard work and dedication we show with each client, we invite you to check out many of the testimonials here displayed here and on TripAdvisor.

Benvenuto has been recommended over the last seven years by Rick Steves' , Passport To The Best, The 10 Best of Everything, National Geographic and Fodor's travel guidebooks. Our membership with ASTA, the NLA and ENIT Italia (Italian Government Tourist Board) offers additional assurance of the highest quality services

  • I just wanted to let you know how much we enjoyed the private tours that we arranged through your company for Rome and the Amalfi Coast. The drivers for both tours were very nice, friendly and knowledgeable. The private tour guide for the Vatican was great also. It's definitely the best way to have tours instead of being with the big tour groups through the ship. I will highly recommend your company to friends that go to Italy for both the good service we received while booking and taking the tours

    KATHY COATS

    Valrico, USA

  • Thank you so much for your professionalism during our visit to Italy. We loved our driver, Stefania-- she was so warm and energetic. Also full of truly interesting information. She did a terrific job. Also, Tizia, our guide at Pompeii, was great.
    Overall, I give your company very high marks-- you lived up to our expectations.

    STEFANIA & TIZIA

    NY, USA

  • I want to say thank you to Giovanni for arranging my train tickets to Naples. He really made it easy for us. My younger son says that the drive down the Amalfi coast was the best part of Italy! Our driver Fulvio was super, and we enjoyed the restaurant he took us to in Positano. I really enjoyed talkign to Fulvio as well. I am pleased to recommend your service to an acquaintance of ours who are going to Italy in a couple of weeks. I am hoping that they go with your service.

    KYUNG HEE HOWARD

    FL, USA

  • Our friends, Dr. and Mrs. Pierson, and my husband and I had a wonderful tour of the Amalfi Coast and Pompeii on Sunday, May 23, arranged with your company. Giuseppe was our driver and he was marvelous. He timed our day perfectly and we got to see everything we had planned. The day was not rushed or hectic even though we did a great deal. Our most favorite part was the lunch he arranged for us at Trattoria La Tagliata in Positano. The food and view were magnificent. Giuseppe was so charming and informative and a great driver on the area's windy and narrow roads. We would highly recommend him and your company again.

    CAROL AND BUZ PLESSER

    Seattle, WA

  • Just want to say that our recent visit to Italy was Amazing! Thanks to Benvenuto Exclusive Chauffeur Services.
    My husband and I were on a Mediterranean Cruise in June 2010 and I struggled with what shore excursions to participate in, for this was my first trip to Italy and I stumbled upon Benvenuto's website. I emailed them and received a quick response with detailed information. Needless to say, when we walked off that cruise ship and saw our driver standing there in front of a Mercedes Benz holding a sign with our name on it, we were already impressed.
    Giuseppe showed us the Amalfi Coast, Positano and Sorrento and left us speechless. This is the perfect way to see Italy!
    We also used Benvenuto for our full day excursion in Florence and Pisa and it was hard to be impressed with any other tour after these two.
    Thanks again for a tour of a lifetime.......

    DENISE AND EDDIE POINDEXTER

    New Orleans , LA / Litchfield Park, AZ, USA

  • We arrived home safely but are missing Sorrento.
    The service we received on the day tour of the Amalfi Coast was incredible. Our driver provided wonderful insights into the region; its history and its people. We loved every minute of the time!
    Thanks again. When back in Sorrento, Benvenuto will be our choice for additional tours!

    LINDA S.

    Indiana, PA

  • I wanted to thank you in writing for the excellent tours you provided us on our trip to Rome. April 27th, Tino rescued our trip to Rome! He arrived promptly at the scheduled time in a spotless Mercedes at our hotel and proceeded to take us to many of the historic ruins, churches and other sites in the city. He also interpreted each place in great depth and in perfect English, of course. We had a most enjoyable day with Tino.
    We also took advantage of your services to tour the Vatican museum after attending the pope's general audience in St. Peter's square on April 28, as well. Serena also met us promptly at the designated location and immediately took charge of our tour through the museum, the museum shops the Sistine Chapel and St. Peter's. We were very impressed by the depth of her knowledge of seemingly every aspect of the history, art and architecture of the Vatican, including the sources of the various sculptures, tapestries, paintings and even building materials. While very respectful of the traditions of the Catholic Church with respect to the behavior of people touring the museum and St. Peter's, she was very effective in moving us through the crowd and directing our attention to make sure that we saw everything and understood its significance, as well. We could not have enjoyed the tour more or packed more into the time available for our visit!

    Please thank Tino and Serena for us, again, for salvaging our trip to Rome!

    I have recommended Benvenuto tours to others who may be planning visits to Italy. For some, it may seem that the tours are a bit expensive, but your tours are a real value. I can tell you that it is the best money that we spent on the entire trip.

    TOM AND PAT SCOTT

    NY, USA

  • Thank you for all your help and guidance. Also, we were very impressed with the overall quality of your drivers regarding their language skills plus ability to describe the history and local information of places we visited. Collectively they are very talented and were very aware to the needs of our group. Also very skilled at driving, parking and being flexible as time and conditions permit.
    Best wishes to you and continued success in your business.

    JERRY LYNCH

    Ramsey, NJ

  • Thank you so much we had a fabulous tour with your company. Stephanie was a wonderful guide, her enthusiasm kept the tour interesting and relevant. We especially enjoyed our meal in Positano – the view was incredible and the food delicious. Thanks again.

    GAYLE AND PAUL

    New Brunswick, Canada

  • We had an excellent experience with your company and our driver (I can't remember his name anymore!). He was so kind, knowledgeable, friendly, and obviously loves Italy and his town on the Amalfi Coast. If we are in Italy again, we would certainly use your company and would recommend it to any of our friends.

    Interestingly, we were meeting up with a large group in Positano and the majority of the group rented a small bus to take them from Rome to Positano. We decided to take the train to Naples, then your driver took us, via Pompeii, to Positano. Not only was our trip less expensive, it was much more comfortable - especially on those small, winding roads! All of our friends wished they had done the same thing, and I think some of them booked with your company to get back to the Naples airport.

    JESSICA PARET

    Seattle, WA

  • I wanted to follow up and tell you what a nice time we had last week in Florence/Pisa with Massimo and in Rome with Constantino. Both men were very professional and represented your company well. I would be happy to recommend your company to anyone, and actually have already done so to several people.
    Massimo was pleasant and conversational. We learned a lot about him and life in Florence. We feel we saw the city in an enjoyable way. He told me your business was family owned and family managed, which is very nice to know.
    Both men took us to great little places to eat lunch and it was clear that they each had a connection there, which made us feel at home.

    Again, thank you for your services.

    MARVA

    CA, USA

  • We recently returned from a Mediterranean cruise where we had booked a tour of Florence and an Amalfi drive tour with your company. I just wanted to let you know how pleased we were with the service we received from Max in Florence, and Franco in Amalfi. They couldn't have been more professional or knowledgeable. Our only regret was not booking more tours with you instead of the cruise company. We especially appreciate your putting the Amalfi tour together for us at the last minute after the cruise company canceled their tour. It was a beautiful day and we enjoyed the drive along the coast as well as the towns of Positiano and Ravello.
    We would definitely recommend you to anyone going to Italy and if we are fortunate to go again you will definitely hear from us.
    Thank you again for providing us with two great days and with two great drivers. Even though they are employed by your company they did make us feel special and were so accommodating to our needs. Max even took us back to Pisa in the afternoon to get pictures of the Leaning Tower in the sun as it had been storming and windy when we had been there in the morning. Our pictures turned out great and are quite a contrast between the rain and the sun.

    MARTHA BAUGHN

    San Jose, CA

  • We just returned from Italy on Sunday, and I want to thank you for the two excursions we had with your company. They were certainly some of the highlights of our entire trip.
    Roma: We landed in Roma on time on the 16th of April precisely at 8:30; however it took forever to collect our luggage which we didn’t actually get until 10:10. I was worried that the driver would not still be there, but as soon as we exited, there he was. Evano was exceptional; courteous, friendly and full of information about Roma and the sights along our way to the Termini. Even with the delay at the airport, he still got us to the station in plenty of time to catch our 12:00 train. Once we reached the Termini, he talked to the Polizia and parked very close where he could actually escort us into the station for a minute and get us pointed in the right direction.
    Napoli: Precisely on time, Franco, our driver for the day, met us in the Piazzetta del Nilo. I was surprised he even found the location, it took our cab driver the day before a half hour to travel the 2 km from Napoli Centrale. Franco was dressed casually as we had requested and we began our journey to Torella dei Lombardi. His English was better than my Italian, and he was also personable, enjoyable to converse with and very knowledgeable on history and the significance of sights along the way. During the short visit to Torella and the ensuing tour of the Amalfi coast, he did everything possible to ensure we saw everything at a very leisurely, but efficient, pace. He found us a wonderful restaurant in Ravello, and dined with us as I had requested. This day was very important to me to show my wife the birthplace of my Father, and the cemetery where my grandparents, aunts, and uncle was buried. Franco made it all possible; he is very professional.
    Again, thank you very much for the services, and I will recommend your company to anyone who visits Italy and has need of professional transportation.

    MARIO MEOLA

    Chicago, IL

  • I wanted to take the time and thank you for your outstanding company services for our trips from Venice to Florence, Florence to Cinque Terra and then from Florence to Rome. The driver and guides you provided, Giancarlo and Roberto, were outstanding gentleman, outstanding drivers/guides and made us feel welcome in your beautiful country. Both men made our trip extremely enjoyable, stress free and are outstanding representatives of your company. Please extend our thanks to both gentlemen and when we return to Italy, we will certainly be in contact with you for future assistance. I will be telling all of our friends, who will be traveling to Italy, about your company and the great service you provided to us. Thank you again.

    MARK P. VALLERGA

    FL, USA

  • Absolutely excellent treatment. I have forgotten our lovely driver’s name but he was so informative and was happy to stop to let us take photos on our way to Positano. Excellent.

    SUSAN AND ERIC

    FL, USA

  • This was the third year my husband and I used Benvenuto Services. Giovanni's tours were the highlight of our trip. We docked in Ravenna and we took a tour to San Marino and in Livorno we went to Volterra and San Gimignano. Giovanni is consistent. His drivers are gentlemen, well dressed and knowledgeable. They also have clean cars and are good drivers. Thank you again Giovanni. We are looking forward to next year. Francine

    FRAGAPANE

    NY, USA

  • The first day of our 2009 Vacation, and the first of 10 times we used Benvenutolimos in Italy and Sicily. For the past 15 yrs. we had hired another company based in New York and until the past couple of yrs were pleased. After just one trip with BenvenutoLimos, you owned us.
    There is not even a small percentage opportunity of ever using another company.

    Your cars are immaculate, your drivers are absolutely first class, there English is excellent, and they even have good taste in restaurants.

    Your company will be forever remembered and we are now told by our travel agent here in Austin who recently used your services, that 4 other families have since booked with you.

    We could not be happier.

    Kindest personal regards

    Dorie, Nannette, Frank & Gene

    GENE DILLARD

    Anderson, USA

  • HI ROBERTO,
    WE WERE VERY PLEASED WITH THE SERVICE FROM YOUR COMPANY ON JUNE 21,2009. IT WAS A LONG TRIP FROM ROME TO SEE BOTH POMPEII AND THE AMALFI COAST.HOWEVER YOUR COMPANY WAS ABLE TO PROVIDE THAT SERVICE TO US AT A REASONABLE PRICE. EVERYTHING WENT VERY WELL.I WOULD RECOMMEND YOUR SERVICE TO ANYONE AND IN FACT DID TO OUR TRAVEL AGENT.
    THANK YOU
    MARY ANN

    MARY ANN

    GRENNSBURG, USA

  • Caro Roberto,

    Thank you for taking the time to reach-out and follow-up with me regarding my trip. First, let me say that I could not possibly imagine having a negative comment regarding Benvenuto. From the moment we arrived to our last transfer, everything was perfect.

    This was not my first time in Italy, as I have plenty of family still there, however this is the first time I have gone and felt like a celebrity! While planning my trip, I knew (from past experience) that I did not want to take the train from Roma to Naples (and then take a taxi). After doing some research, I came across your website and when I saw Rick Steves was a fan, I knew I would have to book you guys myself -- the beautiful pictures helped as well :) The booking process was very simple and Giovanni was extremely efficient and helpful in answering my questions. I knew I was going to be in good hands.

    My cousin and I arrived at Roma Fiumicino. After claiming our luggage, we went out to look for our driver. Tony was waiting for us in the front of the line, holding a sign with my name on it. He immediately took our bags and escorted us to a beautiful and immaculately clean BMW 7 Series. The 4+ hour ride from Roma to Positano was wonderful. Tony was so pleasant and interesting. I was also very impressed with his level of professionalism. My cousin and I are two young women who were traveling alone and never once was Tony, or anyone else, inappropriate with us.

    After 3 days in Positano, we were headed to Salerno to see my family. Our original plans were to arrange for a taxi to take us to the train station on our departure morning from Positano. However, after the great experience we had two days before, we decided to see if Benvenuto could accommodate us again, this time on short-notice. We called the office and spoke to Giusy who told us Giovanni would call us later that night. Giovanni did in fact call and told us that someone would pick us up the following morning at 7.30. Just like he said, Alfonso was waiting for us, right on time. After a beautiful ride along the Amalfi coast, we arrived at the not-so-beautiful train station, with plenty of time before our train.

    The entire Benvenuto experience was fantastic. Everyone was professional, polite and very sweet. I have already referred your company to family and friends and will absolutely use you guys again on my next trip (probably next summer)! Thank you for a great experience.

    Thank you again,
    Alessandra

    ALESSANDRA

    NY, USA

  • Ciao Roberto,

    We were very satisfied with our tour with Francesca and Roberto. Francesca was very informative during our tours in Lucca and Pisa and was excellent as an interpreter during our visit with our family in Peschia. We wouldn’t have had as nice a time with them if she wouldn’t have been with us. Although my parents and one of my brothers had met them previously, my wife, my two brothers and their families, and I had never met them. It was a very special moment for us and my Italian relatives to meet and Francesca really made everyone feel very comfortable and did her best to keep up with the many conversations that were going on at the same time. We had a wonderful Italian cruise and Francesca and Roberto made that day one of the most memorable. We would not hesitate to recommend your services to anyone travelling in Italy.

    I have attached some pictures.

    Grazie mille,

    Ray

    RAY

    Pittsburgh, USA